Privacy Policy

Yorkshire Town Planners Limited ("we", "us", or "our") is committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website yorkshiretownplanners.co.uk (the "Site") or contact us through it, and sets out your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Please read this privacy policy carefully. If you do not agree with its terms, please do not use the Site.

Yorkshire Town Planners Limited is the data controller responsible for your personal data. We are a planning consultancy registered in England and Wales, company number 16918516, with our registered office at 13 Micklegate, York, YO1 6RA.

If you have any questions about this policy or how we handle your data, please contact us using the details in the "Contact Us" section below.

We only collect personal data that you choose to give us, together with some limited technical data collected automatically when you browse the Site.

We do not currently use analytics, advertising, or tracking cookies on the Site. If this changes, we will update this policy and, where required by law, ask for your consent first.

We only use your personal data where we have a valid legal basis to do so under UK GDPR. The table below sets out our main purposes for processing and the corresponding legal basis:

We will not use your personal data to send marketing communications unless you have separately agreed to receive them, and you may withdraw that consent at any time by contacting us.

The Site does not set analytics, advertising, or marketing cookies. We load web fonts from Google Fonts to display the Site's typography; requesting these fonts may cause your browser to send your IP address to Google. No other third-party tracking scripts run on the Site.

We do not sell or rent your personal data. We may share it in the following limited circumstances:

Our service providers store and process data within the United Kingdom. If we ever need to transfer personal data outside the UK, we will only do so where an adequate level of protection is in place, such as under UK adequacy regulations or approved standard contractual clauses.

We keep enquiry and quote request data for as long as needed to respond to you and, if you become a client, for the duration of our engagement plus a further period afterwards to meet our legal, accounting, and professional indemnity obligations (typically up to 6 years). If your enquiry does not proceed to instruction, we will delete or anonymise your data within a reasonable period, unless we are required to keep it for longer for legal reasons.

We use appropriate administrative, technical, and physical measures to help protect your personal data, including encrypted transmission of form submissions and restricted access to client records. While we work hard to protect your information, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Under UK GDPR, you have the following rights in relation to your personal data:

To exercise any of these rights, please contact us using the details below. We will normally respond within one month. You can also complain directly to the ICO at ico.org.uk or on 0303 123 1113, though we would welcome the chance to address your concerns first.

The Site is intended for use by adults seeking planning advice and is not directed at children. We do not knowingly collect personal data from anyone under the age of 13. If you believe a child has provided us with personal data, please contact us and we will delete it.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.